"we shall not perish as a people even if we get our money supply wrong. but, if we get our human relationships wrong, we shall destroy ourselves." - Robert Runcie

Who are we, what do we do and why are we unique?

We are a consulting and service provision business, focused on business development. Business development in our terms is the wide ranging set of disciplines that determine what shape a business is in now and how to make it better.

Our areas of expertise cover the range from strategic and business planning to marketing, communications and advertising, IT and CRM solutions, HR, accountancy and sales and management training and coaching.

Three things make us unique.

• First, our expertise and experience is very high across the board, so it doesn't matter what your business needs, we can provide universally high quality solutions.

• Second, we don't just advise and step away. In every area, we can make recommendations and provide the services to fulfill those requirements, which minimises both the need to and danger of handing off responsibility to implement solutions to third parties.

• Finally, we have what we refer to (tongue in cheek) as the Council of Elders. This allows your business issues to be discussed by a round table of experts with qualifications such as MBA and Master of Philosophy. Just to keep things fresh, one of us is currently back at Auckland University doing post graduate study in the latest business management thinking. This kind of expertise would normally only be found in a large corporate consulting group with large corporate fees to match.

Vision, Mission & Values

Our vision is people first business solutions. Not flash, but heart felt. So much management theory and business consulting is full of complication and over thinking. The Support Office believes most solutions can be found in people - in their relationships with each other, in their knowledge and in their potential, so that's where we look first.

Our mission is "to provide practical, tailored, human answers to the question - how do I get the best out of my business?" We don't provide off the peg answers, we think them through with you and your people and then help you implement them.

Our values are -

• make your family proud - this is all about acting with honesty and integrity and ensuring that the way we conduct ourselves at work and treat colleagues, clients and suppliers is a way that would make our mothers, our fathers and our partners proud of us and is setting a decent and honourable example for the children who may look to us for a lead

• make business a pleasure - as serious as business is, it can also be a whole lot of fun and it is always our intention to make the experience satisfying and enjoyable for all parties, because there is no good reason not to and it sure beats the alternative

• give more than you take - there is an expectation that we will be well recompensed for what we do and our uncompromising commitment is that in exchange, we will provide service that surprises in the value it creates

• try not to hurt anyone or anything - being conscious of cause and effect means that actions in one area should not cause distress or hurt in another and we will ensure our actions and recommendations are holistic in nature and do no harm

• take responsibility - blaming others or claiming their successes is common in business, but signals poor character and we commit to both proclaiming the good things we have done and taking responsibility for anything we have not achieved and putting it right

• make a difference - as consultants, our responsibility is to bring the sum of our experiences in business and life in general to the table when we are working with clients. We will bring that experience to bear on providing quality answers and solutions that make quantifiable differences